Photographer: Diana Lisunova (Service Provider)

1. Booking & Deposit

• To secure the booking, a non-refundable deposit of ¥5,000 is required. The remaining amount is paid in cash on the day of the photoshoot

• Please note: that dates and time slots are not reserved without a deposit and may be booked by another client until the payment is received.

• Deposit invoice will be sent via PayPal or Wise.

• Deposits are paid in Japanese Yen (JPY).

• All PayPal/Wise fees for sending the deposit are the Client’s responsibility.
  
  

2. Session Payment (Remaining Balance)

• Preferred payment method: Cash, paid on the day of the session.
  If the Client does not have cash, an ATM can be used — this is not a problem.

• EUR may be accepted only if discussed in advance.

• If the Client chooses to pay the full session fee via PayPal or Wise, an additional 20% will be added to the total to cover payment fees.

• Payments must be made in Japanese Yen (JPY) unless individually agreed otherwise.

  
  

3. Cancellation & Rescheduling

• Rescheduling is free if requested 2–3 days before the session. During high‑demand seasons (Sakura, Momiji), rescheduling depends on availability.

• If the client does not show up within 40 minutes, the session may be cancelled due to the photographer’s schedule. The deposit will be retained.

• Sessions may be rescheduled in case of severe weather. I’ll do my best to fit it into my schedule. Or, if reschedule is not possible, I’ll refund the deposit.

  
  

4. Late Arrival

• If the Client arrives up to 30 minutes late, the session time may be shortened only if the Photographer has another booking scheduled afterward. In this case, the Photographer cannot extend the session beyond the originally booked time. During high-demand seasons such as Sakura or Momiji, schedules are often tight, and late arrival may still result in a shortened or cancelled session.

• If the Photographer does not have another session after, the full session time may still be possible, depending on availability.

• If the Client is more than 45 minutes late, the session may be cancelled, and the deposit is not refunded.

• Therefore, I kindly ask clients to respect both my time and their own. If you notice in advance that you may be late, please inform me as early as possible so I can try to find the best solution and avoid any scheduling issues.

  
  

5. Refunds & Processing Fees

• In case of cancellation by the Photographer due to illness, injury, severe weather, emergency, or other force majeure circumstances, the deposit/payment will be refunded.

• Please note that PayPal or Wise transaction fees are non-refundable and may still be deducted by the payment platform during the original transaction or refund process.

• As a result, the refunded amount may be lower than the amount originally paid.

• If a refund is processed, the Photographer may provide screenshots or payment confirmations showing the deducted transaction fees for transparency.

  
  

6. Photo Delivery & Editing

• Photos are edited in the Photographer’s style with light adjustments.

• No heavy retouching (changes to makeup, body shape, etc.).

• RAW files are not delivered under any circumstances. All images are delivered as final edited photographs. 

• If requested in advance, editing can be kept very minimal for a more natural look  (color, exposure, white balance). 

• One round of small corrections is included (exposure, color, minor skin cleanup such as acne removal).

  
  

7. Client Appearance & Retouching

• During the session, I may kindly point out small things such as hair, makeup, or clothing if I notice them and if they can be easily fixed on the spot.

• Appearance details that cannot be corrected during the session are not included in editing.

• Full beauty retouching or detailed fixes are available for an additional fee.

  
  

8. Copyright & Usage

• The photographer owns the copyright to all images.

• The client may download, print, and share the images.

• The photographer may use a small selection of images for portfolio and social media.

• If you prefer not to have your photos shared in social media, please let me know before the session, but it still will be used for portfolio.

• Full privacy (no use of images in portfolio, social media, or client examples) is available upon request with an additional fee (50% of the session price)

  
  

9. The Photographer is not responsible for:

• fines caused by the Client’s actions,

• damage caused to public or private property by the Client

The Client agrees to behave respectfully and follow the Photographer’s instructions during the session to ensure a safe and enjoyable photoshoot experience!